Bad report and data from our so called credit score - urgent update is required

I dont know where is exprian is taking my data from for the past months they reflecting my credi card from nedbank as in arrears, even though the bank itself doesn't see my credit card as in arrears. I am unable to purchase a vehicle because of this and this so sad and they only telling me that i need to wait for month end surely this just sabbatical and sad at the same time. Good day

I trust you are well

I have been advised by the enquiries consultant at Cape Gate branch that Mr Nkogetse has advised that your credit card is going in arrears and is negatively impacting your credit score

After investigating your credit card statement, I don’t see any month where your credit card has been in arrears

Your next payment date is for 3 December 2021 and your payments is on time and more then minimum required amount and that is from my bank