MP
Manny P

1 reviews | Active since Dec 2018

31 Oct 2021, 07:48

Bad experience with Experian Credit Bureau.

The worst credit bureau. Their poor service is causing businesses to lose contracts and also consumers to not get credit. I have an issue with Vodacom using this bureau. The Experian Mycreditcheck and Experian Mycreditexpert are not in sync and being updated correctly. Experian ignores all e-mails from both the business and consumers. It is impossible to contact anyone from Experian. I tried contacting Vericred and other credit bureaus and had quick response. Experian is by far the worst credit bureau and I suggest that businesses should not use them. Vodacom is losing contracts due to their in efficiency. Giving them 1 is a bonus.

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Replies (1)
Experian SA
Experian SA's reply04 Nov 2021, 10:32
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre