LN
Likhanyile N
1 reviews | Active since Jul 2025
11 Aug 2025, 13:40
Bad Customer Service
Disgusted by the lack of customer service,call centre is useless. I logged a dispute for an incorrect missed payment by Vodacom on the 28 July,still have not received any communication as to the outcome. Sent emails out to *** I only got a ref no (CAS***). Issue still not resolved even after Vodacom has sent you an acknowledgement that the information they sent you is incorrect. Please resolve this issue urgently
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Replies (2)LN
Likhanyile N's updateReviewer Update
13 Aug 2025, 18:58Where can I send this statement? The amount there is a credit balance as I was over charged by Vodacom. Check the amount debited versus the amount credited. I had logged a complaint to Vodacom about this and their response was that the matter is resolved as Vodacom Legal department has sent Experian the statement. I can send proof as they had only rep**** after I complain on hello Peter like yourselves
LN
Likhanyile N's update13 Aug 2025, 18:58
Reviewer Update
Where can I send this statement? The amount there is a credit balance as I was over charged by Vodacom. Check the amount debited versus the amount credited. I had logged a complaint to Vodacom about this and their response was that the matter is resolved as Vodacom Legal department has sent Experian the statement. I can send proof as they had only rep**** after I complain on hello Peter like yourselves
LN
Likhanyile N's updateReviewer Update
26 Aug 2025, 16:22I did submit the required statement 18 August 2025,you still have not responded as per your 72hour turnaround time. Logged the same dispute with TransUnion and it has been resolved.
LN
Likhanyile N's update26 Aug 2025, 16:22
Reviewer Update
I did submit the required statement 18 August 2025,you still have not responded as per your 72hour turnaround time. Logged the same dispute with TransUnion and it has been resolved.