TM
Tshepo M

1 reviews | Active since Jun 2019

18 Mar 2020, 14:27

Bad customer service

Good day

I would like to lay a complaint about this service providers who have labelled me under debt review even though it was communicated all services providers that they have to remove me from the stigma of Debt review .Now other service providers have cleared me , however Compu scan are refusing to remove me from debt review on their database.

It looks like communication was send to all service providers to remove me from their data base however some have removed me. This has impacted me in a way that I cannot get a credit increase on any of my account .

I have also requested for Finance assistance however i got a report that I’m under debt review. Communication was send out already in January 2020 however I’m still under the Debt review what must I do to be removed from this ,I tried to open a new account it was declined, I tried to get Car finance it was declined, I tried getting a credit card it was declined ,I have now called the Call centre of the service providers for a request to be removed however they’re not willing to remove me .

communication was send to all service providers to remove me ;

Sent: Friday, 31 January 2020 10:25 AM To: ***; ***; ***; ***; ***; *** Cc: CC Tracker <***>; ***; ***; ***; ***; ***; ***; Data_Admin - Compuscan <***>; ***; ***; ***; ***

Regards Tshepo Makoti

0
Replies (1)
Experian SA
Experian SA's reply19 Mar 2020, 16:15
Official
Hi Tshepo, your Compuscan credit profile has already been updated.  We suggest that you access your report at www.mycreditcheck.co.za and send an e-mail to *** if you have any questions or need advice. 

Kind regards
Compuscan