Bad client service

<p>I have sent numerous emails to Experian, how i crave for a reply to just one of my emails. Calling the helpdesk number is even worse. They take forever to pick up a call and answer. I spoke to one Thobani on Tuesday, 13 September, he told me that he would call me back. It is Friday, 16 September, still no call. I spoke to another consultant, unfortuanately did not take down a name. He also promised to call me back, still waiting.</p> <p>Experian is the one institution that creditors use to check credit ratings and credit reports but Experian's records are not up to date. What does one have to do in order to get service?!?!?</p> <p> </p> <p>No stars for Experian, really bad service and client service.</p>