LZ
Lindokuhle Z

1 reviews | Active since Jul 2016

01 Jul 2016, 13:06

BAD BAD SERVICE AND CUSTOMER CARE!!!!!

<p>I paid for a monthly credit report and credit rating on the 16/06/2016 but up until today i cannot get access of my credit report&rating. I have waisted a lot of my TIME & MONEY calling them wanting answers but they keep on moving me around i circles. These are the people i have been communicating with of which have been USELESS, TIFFANY HENRY, CONSTANCE MAZAKA and their so called team leader NOELENE SKEEF!!! I AM REALLY FEDUP WITH EXPERIAN THEY SHOULD TAKE NOTES FROM TRANSUNION!!!!!</p>

0
Replies (5)
Experian SA
Experian SA's reply05 Jul 2016, 12:48
Official

Good Day,

A consultant will be in touch shortly to assist.

Regards,

The Experian Contact Centre

LZ
Lindokuhle Z's update08 Jul 2016, 07:42
Reviewer Update

Until now Experian has done NOTHING but send me an email asking me for my ID & proof of residents of which i have done so so many times, in this case the consultant who sent me this email is KEABETSWE MOTLHABE!

Experian SA
Experian SA's reply08 Jul 2016, 14:08
Official

Good Day,

A consultant will be in touch shortly to assist.

Regards,

The Experian Contact Centre

LZ
Lindokuhle Z's update08 Jul 2016, 14:11
Reviewer Update

Yeah right...same script different cast!!

Experian SA
Experian SA's reply08 Jul 2016, 14:52
Official

Good Day,

A detailed response has been sent to your private e-mail address with regards to your review