TR
Tamlyn R
1 reviews | Active since Jun 2019
31 Jan 2020, 13:38
Appalling Email Response Rate/Service
They have possibly the worst email response rate I have ever encountered. You just follow up and follow up and nothing happens. Totally appalling customer service. I queried something on my credit score and they still haven't rep**** after several follow-up mails and forwarding it to them again.
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Experian SA's replyOfficial
31 Jan 2020, 14:06Good day Tamlyn
Thank you for contacting us.
We will forward this query to our consumer care team who will respond to you today.
Kind Regards,
Thank you for contacting us.
We will forward this query to our consumer care team who will respond to you today.
Kind Regards,
Best regards,
Experian SA's reply31 Jan 2020, 14:06
Official
Good day Tamlyn
Thank you for contacting us.
We will forward this query to our consumer care team who will respond to you today.
Kind Regards,
Thank you for contacting us.
We will forward this query to our consumer care team who will respond to you today.
Kind Regards,
Best regards,