NM
Nomphelo M

1 reviews | Active since Mar 2020

03 Aug 2023, 14:15

AN UNSATISFIED CONSUMER!

I am so unsatisfied and displeased with Experian!

I logged a dispute with Experian in April 2023 at the same time as Transunion, I never received any feedback from Experian since. I have been doing a number of follow ups with EXPERIAN and i still have not received any feedback to date. Transunion has updated my profile - done and dusted.

Experian still has not sent any feedback till now. I have called into the call centre and only to be told, my case has been escalated but nothing has happened.

0
Replies (1)
Experian SA
Experian SA's reply04 Aug 2023, 12:26
Official
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 

Best regards,