NM
Nomfundo M

1 reviews | Active since Jun 2019

14 Jun 2019, 01:18

Accounts update to lift my credit score

Good morning Customercare ,my ref nr CD 172214 concerned with my dispute against Old Mutual and African bank .Please people kindly assist me with these mentioned accounts Old Mutual loan arrears paid to date no arrears outstanding and African bank is paid up .As I explained that Iam in the process of buying shelter for my children my real estate agent called me Yesterday informing me that she is giving me a chance for only today there is a lot of clients interested in this house .I can't cry everyday to her its her salary, her children bread please I praise you to speedy update these mentioned accounts today .Right now I can't sleep I am stressed because I don't have any shelter due to personal problems and this house really suit my pocket as I am a single mother. Hope my pain and cry will be taken into consideration.

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Replies (4)
Experian SA
Experian SA's reply14 Jun 2019, 10:04
Official
Good day Nomfundo

Your dispute has been logged and assigned to one of our investigators. We will do our best to get your issue resolved as soon as possible.

You welcome to follow up with us next week to see how far your dispute is.

Kind Regards, 
NM
Nomfundo M's update19 Jun 2019, 05:56
Reviewer Update
Goodmorning can you assist me with updates .Old mutual complaints department confirmed to me that they eletronically forwarded my profile on 6th May 2019 to your office. I believe its not even a dispute that needs investigation if a mistake is on your side and I sent paidup letter from African bank.Please help Iam stuck and frustrated. your Ref.CD 172214.
NM
Nomfundo M's update19 Jun 2019, 12:18
Reviewer Update
How far is my dispute???Iam still waiting.
Experian SA
Experian SA's reply20 Jun 2019, 10:07
Official
Good day Nomfundo

We have responded to your latest complaint.

The Old mutual account is up to date on our database and the African bank account dispute is still in progress.

Kind Regards,