PB
Portia B

1 reviews | Active since Aug 2019

20 Oct 2019, 07:56

Account update and slow dispute process

Disputing in updated information. Was under debt review. In July a clearance certificate was issued with 7 accounts to update. Only 5 accounts were updated still battling with the other 2 accounts. I need to aaply for a home loan and the wrong information is affecting my applocation . Poor service. How do you update some accounts and leave the other???

0
Replies (1)
Experian SA
Experian SA's reply21 Oct 2019, 10:27
Official
Good day

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  

Kind regards,