FM
Fezile M

1 reviews | Active since May 2012

18 Feb 2018, 17:40

Account to be removed at ITC

Hi Someone opened the ********** account at FNB and MTN. I was cleared for this accounts but still listed under my name in your systems. Please remove all this accounts under my name. Check below Regards N

Official private business reply Thank you for your post.

We sincere apologized for any inconvenience incurred.

Kindly be advised that MTN has finalized everything on our side.

The account is purges and closed. The request was sent to the Credit Bureau to close this on their side.

You need to send your complaint now to the Credit Bureau for further assistance the email address **********

Kind Regards,

Alice van der Merwe

Complaints Analyst

Alice van der Merwe [ MTN South Africa ] ********** 10/10/17 to me Good day Bongi

Please can you reconcile the file, ***** closed. Please purged the account.

Then can you send the request to the attorneys to close the file and remove from ITC.

Kind Regards,

Alice Van Der Merwe Complaints Analyst Tel: ********** Cell: +27 83 ********** **********

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Replies (1)
Experian SA
Experian SA's reply19 Feb 2018, 08:00
Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre