SW
Shanay W

1 reviews | Active since May 2016

04 Jul 2016, 10:41

ABSOLUTELY pathetic service

<p>I have cleared my accounts on the 19.04.2016 and an email was sent to Experian to update as all my accounts was cleared. Now we are currently in July, i called in April, May, June and July and its seems that FNB Credit card is still not cleared and showing arrears. Numerous times have I sent and email as well as the debt review company to Experian but still the account has still not been updated. WHAT MORE CAN I DO TO UPDATE MY FNB CREDIT CARD SO THAT IT CAN SHOW THAT ITS PAID UP ON YOUR SIDE? Your consultants clearly dont want to help me so please tell me what i can do....</p>

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Replies (1)
Experian SA
Experian SA's reply05 Jul 2016, 12:45
Official

Good Day

Thank you for the review on hellopeter.com

A consultant will be in touch shortly to assist

Regards,

The Experian Contact Centre