MM
Michelle M

1 reviews | Active since Nov 2021

10 Jul 2023, 10:39

2nd review and still nothing positive pathetic rather close down your company if no one is willing to do their work

Iyooh I could never. My debt counselor has been been requesting My debt review status to be updated myself included and all I keep getting is it takes 24hours please check on the next day On Friday I called and was advised to chcek on Monday but still nothing haibo guys. This is honestly pathetic this is my second review here and guess what, I will definitely get a response from one of their agents but trust and believe nothing will get done again. Do you guys understand that this debt review flag is delaying my life honestly. I need this done by tomorrow I don't have another 5months to wait for this to be updated.

I will definitely be posting on all your social media platforms if I don't get a call by close of business today advising that this has been updated. This is honestly pathetic Even taking the route of including attorneys will be another costly process but I will go down that road if need be. Hai guys

0
Replies (2)
Experian SA
Experian SA's reply11 Jul 2023, 11:26
Official
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre 
MM
Michelle M's update17 Jul 2023, 13:23
Reviewer Update
No one has called me. It's now the 17th of July and since was told on the 11th that a consultant will give me a call