NO UPDATES ON CREDIT REPORT ON MY TEMP LOAN SINCE AUGUST 2022

MY TEMP LOAN ACCOUNT STILL SHOWS OPEN I HAVE PAID THE ACCOUNT AUGUST 2022 YET NO UPDATES HAVE BEEN DONE ITS BEEN MORE THAN 3 MONTHS STILL STRUGGLING TO GET IT UPDATED EMAILS HAVE BEEN SENT SINCE LAST YEAR NO HELP HAS BEEN OFFERED

WHEN I SENT EMAILS ALL THEY REPLY IS RAISE A DISPUTE

I HAVE CONTACTED THE BANK MANY TIMES TO SENT EXPERIAN THE INFORMATION YET NEVER HAVE MY REPORT BEEN RECTIFIED