FZ
Frikkie Z
1 reviews | Active since Feb 2019
05 Feb 2019, 08:33
******* and ************s
Firstly they arrive with a way too small truck. Why draft an inventory list if it is not used to get the correct truck size?
Then they claim that they need to load items not on the list and demand more money to load the "extra" items.
They damaged some furniture.
When not giving them more money, they left with some furniture and left the rest of the other items still at the old place. Had to rent a new vehicle to get the items moved.
Now they demand more money to get the ****** items back.
Already opened a case of theft.
Do not ever be fooled to use these so-called logistics company. It's more an Excuse than Excuss.
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Replies (1)Excuss Logistics's replyOfficial
05 Feb 2019, 11:42Dear Edward
Your experience is regrettable, we sincerely apologize for the inconvenience caused. Attempts where made to resolve the stand off by our office to which you would not budge. I will be contacting you personally to resolve the matter.
Regards
Your experience is regrettable, we sincerely apologize for the inconvenience caused. Attempts where made to resolve the stand off by our office to which you would not budge. I will be contacting you personally to resolve the matter.
Regards
Excuss Logistics's reply05 Feb 2019, 11:42
Official
Dear Edward
Your experience is regrettable, we sincerely apologize for the inconvenience caused. Attempts where made to resolve the stand off by our office to which you would not budge. I will be contacting you personally to resolve the matter.
Regards
Your experience is regrettable, we sincerely apologize for the inconvenience caused. Attempts where made to resolve the stand off by our office to which you would not budge. I will be contacting you personally to resolve the matter.
Regards
