1 reviews | Active since Aug 2010
Never again, broken furniture and 5 hours late
Moving for me is insanely stressful, that is why I rather use a moving company. But This was the worst move of my life. I received the driver Rashid's number the day before and the move was booked for 7am. I am up and getting everything ready. 8:30am I tried calling Rashid but I'm being ignored, then i called the number on google saying "oh they are late"5 HOURS late!
by 12 the truck came. I was feeling bit better. They loaded the items and I waited for them at the new place. My dining chair is broken, my chest is broken, there is a boot print on my MATTRESS from where they where standing on it. My couches have what look like black skid marks on it. NO man, I am terribly disappointed and who is going to pay for my broken furniture?
I signed the invoice which stated R1800.00 and the one I received online and paid was R2000.00. I feel like I have been treated unfairly if I look at all the compliments here. I will rather pay Man with a Van a R1000.00 more for less stress.
We are sorry you are completely unhappy with our services which is understandable, especially that that we were late and some of your stuff was damaged. We apologise for the inconvenience.
Our customer service department will be in touch to discuss recourse.
Regards
Customer service team
We are sorry you are completely unhappy with our services which is understandable, especially that that we were late and some of your stuff was damaged. We apologise for the inconvenience.
Our customer service department will be in touch to discuss recourse.
Regards
Customer service team
