JUST THE WORST, STAY AWAY

Worst customer service ever!!!! Not at all punctual!! We were booked to move our furniture on the 30th of January. Linda called to confirm our booking and that the the 4 ton closed truck would arrive at 8 oclock. They only arrived at 2 o clock in the afternoon only to realise that its not a 4 ton truck as discussed per email conversation but a bakkie. The guy driving the bakkie complained about the furniture and that there were plastic bags and 2 bins etc. He also said that he cant move us without payment as he doesnt work for Excuss Logistics and that he is helping them out. How unprofessional, not my problem about payment. I called Linda where as to she says its alot of furniture. How do i expect them to do 3 trips to move the furniture. We lived in a bachelor flat and we didnt have alot of furniture?? She started yelling at me and not giving me the chance to speak, so i yelled back. So at the end of the day all thanks to this USELESS company, we had to move ourselves, hired a trailor and a bakkie. It took us 1 load and 1 trip. This logistic company is a *******, what they say you dont experience at all, they give you just more stress!!! I will NEVER trust a logistics company ever again, thanks to them!!! Linda where is my deposit money????? I WILL get it back