1 reviews | Active since Mar 2021
Excuss Transport unprofessional
I wrote to Hello Peter on 5 May at 12:09 regarding excuses receiving my load of furniture. After their response on 12 May... Note 7 days later that I would receive it on the 12th May...... You guessed it it did not happen. I received my stuff on the 13th May. All good and well so exited after waiting so long. 95 % of my stuff is damaged. TV cracked, oil stain on my lounge suit, fridge scratched, dishwasher panel scratche and plastic panel broken, I would honestly want to post pictures here for you guys can see what damages is caused.
After a conversation with Mr. PROMISE he assured me that he will attend to it. Now he send me a email to tell me that I must look at their term and conditions as it will form part of the verdict of damages. I don't believe it's fair from EXCUSS to tell me after I received my stuff damaged to tell me I need to check their term and conditions. That were supposed to by send prior to anything loaded.
I'm utterly disipointed with their service and professionalism.
I do not recommend their company at all. It's excuses after excuses and then they bring your stuff damaged.
I will provide anybody with photos if needed of damages, so please don't you this people.
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We apologise for the unpleasant experience and the damages incurred. Your matter is be deliberated on and you should receive correspondence on your claim in due course.
We apologise for the unpleasant experience and the damages incurred. Your matter is be deliberated on and you should receive correspondence on your claim in due course.
