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Sandisiwe M
1 reviews | Active since Mar 2022
11 Mar 2022, 16:58
Excuss logistics, the worst!!!
The worse company you can ever use. I hired theem in October of 2021, from KZN to the EC and they only delivered in December,with a box missing. To date I haven't received the box nor the solution to the lost goods. Promise Nyathi will promise to call or resolve your issue,but never will. Protects "his boss", whose never in the office and refuses to give out his details to sort out the problem at hand. The worse company one can use. Don't do it!!
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Replies (3)0
Replies (3)
Excuss Logistics's replyOfficial
11 Mar 2022, 17:20Dear Sandisiwe
Your unpleasant experience with our company is noted and we would like to apologise for. the delay in resolving your matter. We will ensure to have our customer service manager call you to resolve the matter of the lost box.
Your unpleasant experience with our company is noted and we would like to apologise for. the delay in resolving your matter. We will ensure to have our customer service manager call you to resolve the matter of the lost box.
Excuss Logistics's reply11 Mar 2022, 17:20
Official
Dear Sandisiwe
Your unpleasant experience with our company is noted and we would like to apologise for. the delay in resolving your matter. We will ensure to have our customer service manager call you to resolve the matter of the lost box.
Your unpleasant experience with our company is noted and we would like to apologise for. the delay in resolving your matter. We will ensure to have our customer service manager call you to resolve the matter of the lost box.
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Sandisiwe M's updateReviewer Update
13 Mar 2022, 17:30I will believe it when it happens. I've been promised calls and solutions,yet none came to fruition.
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Sandisiwe M's update13 Mar 2022, 17:30
Reviewer Update
I will believe it when it happens. I've been promised calls and solutions,yet none came to fruition.
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Sandisiwe M's updateReviewer Update
24 Mar 2022, 06:42To date, not a single call from the customer service manager. Called Promise Nyathi and he was told to not talk to me, as the matter is being escalated. Nothing still.
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Sandisiwe M's update24 Mar 2022, 06:42
Reviewer Update
To date, not a single call from the customer service manager. Called Promise Nyathi and he was told to not talk to me, as the matter is being escalated. Nothing still.