EXCUSS LOGISTICS

Last week I wrote a review about Excuss Logistics with regards to my load that was picked up in East London on the 1st of May 2021 and was supposed to delivered in Ladysmith Wednesday the 5th of May 2021 up until today I have not received my loads. Everyday I am phoning to check on my load and I don't get a straight answer and now don't know if I will still ever get my furniture. I need help from anyone who can advise where to go or contact or where can I lodge a formal complaint. I am now frustrated don't know what must I do. Lately Paul , Winnet and Promise ignore my calls. Please help me,