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Funeka B

1 reviews | Active since Dec 2018

03 Dec 2018, 15:11

Excessive delays no apology

We have had the worst delivery experience of a lifetime. Not only did we wait over 5hours for the truck to arrive but we received no updates unless followed up, even then we received false information and dropped calls. It has taken over 3 days and four trucks to move our goods as the company kept sending smaller trucks despite us sending a full inventory list.

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Replies (1)
Excuss Logistics
Excuss Logistics's reply16 Dec 2018, 21:39
Official
Dear Client

We would like to apologize for the below standard experienced you had with our company. We will investigate the circumstance leading  to your experience and revert back to you.

Regards