DO NOT USE EXCUSS LOGISTICS – SILENT AFTER PAYMENT AND STILL NO DELIVERY

I paid EXCUSS Logistics in full to move my household items from Centurion to Cape Town. Since then, I’ve been taken in circles with false promises, delays, and now complete silence.

First they promised delivery on a Friday, then changed to Wednesday, then back to Friday again—and still nothing. My messages are now being ignored. I’ve opened a case with the Consumer Goods Ombud and I’m preparing to open a ***** case with SAPS.

After speaking to others, I’ve discovered I’m not the only one. People are saying they’ve lost their belongings through this company. This is deeply concerning and I won’t stay silent.

I’m keeping a full record of all communication and I will continue updating this review until I receive my goods or a full refund.