1 reviews | Active since May 2021
Bad Service from Excuss Logistics/ Bulls Removals
My name is Mziwandile Khoza and have recently booked removal from East London to Ladysmith. Booking was confirmed for pick up Wednesday the 28th of April and they only came in on Saturday the 1st of May 2020. Today is the 4th of May 2020 and still my furniture is not delivered and all Employees that I called today are not taking my calls and I don't know what must I do as I need my furniture and clothes that is with them. To be specific, I was dealing with Winnet at first and the week that I was going to move out she was on leave then a guy by the name of Promise was the one who took over, and Peter is the driver and some guy Paul at the office. All these 4 people that I have mentioned are not answering my calls. I need an advice on how to handle this matter professionally. I am now stuck and frustrated because I don't know when am I going to get my stuff.
Thank you for sharing your experience, we regret that things have not gone the way they have been planned every effort is being made to ensure you get your stuff. Our service manager will contact you to give specific arrival time of your stuff. We would like to apologise for the inconvenience.
Thank you for sharing your experience, we regret that things have not gone the way they have been planned every effort is being made to ensure you get your stuff. Our service manager will contact you to give specific arrival time of your stuff. We would like to apologise for the inconvenience.