AR
Aletta R

1 reviews | Active since Jan 2020

16 Jan 2020, 09:49

BAD CUSTOMER SERVICES

With my move from Pretoria to East London in December 2019, I have had damages to my stove, fridges and freezers. I contacted them via e-mail and phone and reported, but still they did not get back regarding an refund to date. You as the customer does not get any preference when it comes to damages. I would not encourage people to use them.

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Replies (1)
Excuss Logistics
Excuss Logistics's reply16 Jan 2020, 10:00
Official
Dear Aletta

We sincerely regret that your issue has no been resolved up to today. Our service manager will be in touch with you in the day to discuss remedies.Although we can not guarantee a breakage free move,
We value each and every client and would like to ensure that such issues are resolved amicably.