Feeble attempt at running on on line ordering business.

There are some companies that should never attempt on line ordering! I ordered a number of books from Exclusive Books on line on 18 November 2020. I received a message stating the amount I needed to pay and was given a delivery date of 4 January 2021. I red paid immediately but also thought it weird that it would take one and a half months to deliver. I have dealt with many online companies and the longest it has ever taken for my order to arrive was max one week. Anyway I waited patiently and when it got close to 4 January I sent emails enquiring whether my order was on track. No response! I then phoned and was told that they would investigate and phone me back. They phoned me back only to inform me that none of the books I ordered were available!!! So I wasn't informed at the time of placing the order that there was no stock and took my money for one and a half months. Good grief how *********** is this and would I ever deal with Exclusive Books again, you guessed the answer! I asked for a refund.