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sean Z

1 reviews | Active since Jun 2015

02 Jun 2015, 22:13

dont buy online from exclusive books

had a terrible experience on 2 separate occasions. bought 1 book online and had late delivery, 1st told will take 2 weeks then didn't get any notice the delivery will further be delayed. Eventually got a mail saying its on its way. also took month to get my order. had to still collect at the store. then few weeks later bought another book (local) was informed book should be available 2 June, today I get a mail saying the book will be delayed by another 15 days. I call in and was told Cavendish has in store, I then get a mail saying sorry the book which was available has gone missing.

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Replies (1)
Exclusive Books
Exclusive Books's reply03 Jun 2015, 09:19
Official
Hello seangvz,

Our website team will be in touch soon regarding this matter. Our sincere apologies for the bad service and inconvenience caused.

Regards,
Cerys Reece-Edwards
Website Content and Social Media Administrator
Exclusives.co.za