APPALLING SERVICE!!! PLEASE Stay away! BUY your books ELSEWHERE! THEY TOOK THE MONEY AND RAN!! 3 months now, still waiting for the book. NO COMMUNICATION FROM THEM WHATSOEVER.

Appalling service, to the very last degree!!! By far, the worst, worst, I say WORST customer service I have ever received. I purchased a book online in December, After a few days when I should be receiving the book, I received a very informal email just stating that my order is placed on backorder, no further details as to when I will receive the book. Like they were even doing me a favour by sending the email.

In Jan I responded back to that email, which was sent by Bronicia Graaff (***), her response was brief, just again saying it is on backorder, no apology, no explanation whatsoever. I asked if I could please rather get my money back, as I have since purchased the book elsewhere...there was no reply to that.

I sent another email in February, no care, no apology, no explanation, no estimated date of delivery, no process on how I can get a refund FOR A PRODUCT I PAID FOR AND NEVER RECEIVED. THEY ARE *******!!!

We are now in March, Still NO COMMUNICATION from them and every time I was the one to contact them to get an update on the order. THEY DO NOT CARE!!!