Exclusive Auto's - No after sales assistance / Non existing

I purchased a vehicle from Exclusive Auto's in November last year. Although they charged me registration fees, I was told I would need to handle the registration myself, but they promised to refund the amount since their location is in another province. After paying R1341 for the registration, I have been given numerous excuses over the past 3 months as to why the refund hasn’t been processed, despite their repeated assurances that the payment would be resubmitted.

Additionally, I noticed noises coming from the vehicle's brakes. The salesman advised me to take the car to an RMI-registered garage for a diagnostic report, which cost me R900. However, Exclusive Auto's refuses to reimburse me for this diagnostic report, nor have they addressed the issues identified in the report.

As part of the sale, I was also promised a towbar, which I have yet to receive. Given these unresolved issues, I am considering reporting Exclusive Auto's to the Motor Industry Ombudsman for further action.