Based on recent customer reviews, Exclusive Auto's receives largely enthusiastic feedback for its vehicle sales experience, with customers consistently mentioning attentive, personable sales executives such as Adele, Marlene, Gidion and Kenneth. A recurring theme is the seamless purchase process, immaculate showroom presentation, and willingness to accommodate buyers travelling from across South Africa. However, some customers raise serious concerns regarding after sales support, particularly around service plan misunderstandings and unresolved repair reimbursement disputes, which left affected buyers feeling misled and unsupported once the sale had concluded.
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About Exclusive Auto's
How is Exclusive Auto's rated on Hellopeter?
Hellopeter has tracked Exclusive Auto's across 312 reviews. Exclusive Auto's hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Exclusive Auto's? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2020
Exclusive Auto's Service Plan ****s !!!
These People sell u 3rd Party Services plans and never explain to u how it works then u take your car to a registered RMI dealer then u get a big surprise u have to pay in on your Service plan.... Since when do u pay in on a service plan if u have one !!! Be Careful when they tri and sell u this bull****
1 reviews | Active since Dec 2020
Exclusive Auto's Service Plan ****s !!!
These People sell u 3rd Party Services plans and never explain to u how it works then u take your car to a registered RMI dealer then u get a big surprise u have to pay in on your Service plan.... Since when do u pay in on a service plan if u have one !!! Be Careful when they tri and sell u this bull****
1 reviews | Active since Aug 2020
Best
The best service ever not even 2 days and I got the car
1 reviews | Active since Aug 2020
Best
The best service ever not even 2 days and I got the car
1 reviews | Active since Oct 2025
Fist I would like to...
Fist I would like to say thank to Adele and Exclusive Auto's for the great service and after sales help , Thanks Adele youre were awesome and helpful from the start would recommend you for anyone
1 reviews | Active since Nov 2011
We bought a vehicle in a heartbeat at Exclusive Auto's situated in Pretoria Gesina
We bought a vehicle in a heartbeat at Exclusive Auto's situated in Pretoria Gesina. Marlene, our sales representative, assisted us. She took control, and before we knew it, we were done. My dad only had a certain budget, and Marlene and her team made sure my dad could drive home with his dream vehicle. To the Exclusive Aut's team and Marlene, thank you. There are so many beautiful and decent vehicles for sale to choose from with a proven track record. Great service, honest hard working team. Thank you all, Conrad & Martyn
1 reviews | Active since Nov 2011
We bought a vehicle in a heartbeat at Exclusive Auto's situated in Pretoria Gesina
We bought a vehicle in a heartbeat at Exclusive Auto's situated in Pretoria Gesina. Marlene, our sales representative, assisted us. She took control, and before we knew it, we were done. My dad only had a certain budget, and Marlene and her team made sure my dad could drive home with his dream vehicle. To the Exclusive Aut's team and Marlene, thank you. There are so many beautiful and decent vehicles for sale to choose from with a proven track record. Great service, honest hard working team. Thank you all, Conrad & Martyn
1 reviews | Active since Sept 2025
First we, Willie and Magda Maree like to say THANK YOU for Gidion Erasmus for his excellent, professional service to us
First we, Willie and Magda Maree like to say THANK YOU for Gidion Erasmus for his excellent, professional service to us. Gidion is a great salesman, he definitely stand out, and is a great "aanwins" for you company. Exclusive Auto you can be proud for a salesman like Gidion Erasmus. Take care and look after him
1 reviews | Active since Sept 2025
First we, Willie and Magda Maree like to say THANK YOU for Gidion Erasmus for his excellent, professional service to us
First we, Willie and Magda Maree like to say THANK YOU for Gidion Erasmus for his excellent, professional service to us. Gidion is a great salesman, he definitely stand out, and is a great "aanwins" for you company. Exclusive Auto you can be proud for a salesman like Gidion Erasmus. Take care and look after him
1 reviews | Active since Sept 2021
I have received a very professional service from Exclusive Auto's by the sales man called Kenneth
I have received a very professional service from Exclusive Auto's by the sales man called Kenneth. The car that i bought is so clean and in an excellent condition 👌
1 reviews | Active since Sept 2021
I have received a very professional service from Exclusive Auto's by the sales man called Kenneth
I have received a very professional service from Exclusive Auto's by the sales man called Kenneth. The car that i bought is so clean and in an excellent condition 👌