Surprising Disregard for Trusting Customers

<div>I am appalled by the way this business handles its trusting customers. I ordered side skirts for my BMW F33 and received a poorly-made carbon fiber product that didn’t fit my car, had subpar paintwork with veins, and was of very poor quality. Although I could have ordered from another company, I chose to support a local business. Upon receiving the unsatisfactory product, I immediately sent a video and explained that it wasn’t acceptable. They insisted I accept another option, which also did not meet my requirements. Now, they are not responding to my WhatsApp messages or answering my calls. Additionally, I paid double the price for the incorrect product, and I also had to pay for the Uber package myself. The person managing this business clearly lacks business etiquette and customer service capabilities and is clearly driving this business into the ground. I will be pursuing legal action as I am tired of being ignored and receiving no response to my messages and calls. This will ultimately cost them more than the money they are currently trying to take from me.</div>