BS
Bra_G Senekal

1 reviews | Active since Sept 2016

23 Apr 2024, 14:55

Long turnaround, poor service

Claim-548 for a leak was logged on 14 January. The first plumbers were only dispatched on 18 January, and after investigating for 20min they left without finding the issue. Second plumbers were finally dispatched by 24 January, but I've received no feedback from them or my insurer yet.

I moved from ooba because of their long turnaround and the subpar service providers they used - looks like it's par for the course in the building insurance game...

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Replies (1)
BS
Bra_G Senekal's update06 Feb 2024, 17:44
Reviewer Update
Still awaiting resolution. If the insurer themselves aren't useless, their service providers surely are.
Very convenient quoting and signup, useless actual action and follow through.