I do not recommend EverAfter Studios

I’m writing this review of EverAfter Studios to help other couples make informed decisions.

My husband and I signed a written contract with EverAfter Studios for our wedding on 1 November 2025. From the outset, communication was inconsistent. As part of our package, a Zoom consultation was scheduled before our wedding. However, Aden did not attend the scheduled meeting. Despite my and my wedding coordinator’s requests to reschedule, another meeting was never arranged.

As our wedding approached, I became increasingly concerned because there had been very little communication from them. It was only after I repeatedly asked questions during the week of our wedding that I was informed that Aden and Andre would not be attending, but subcontractors would be doing the photo and video for my wedding. Until that point, I had never been told that subcontractors would be photographing our wedding, nor had I agreed to this arrangement. The clause in our contract states “in the unlikely event”, but booking 3 weddings on the same day is not an unlikely event.

Only being told days before our wedding that different photographers and videographers would be covering one of the most important days of our lives was incredibly upsetting. We had booked EverAfter Studios based on their portfolio and expected the photographers we had contracted with to be present. My concerns are not with the subcontractors, but with EverAfter Studios' communication, planning, and failure to disclose this significant change until I specifically enquired.

On the morning after our wedding (2 November), I was sent the expected delivery timeline of 2-4 months for the edited photo gallery and 4-6 months for our video. Our contract also stated that we would receive 1,000+ edited photographs.

It has now been 8½ months since our wedding, and we are still waiting for our wedding video. The photo gallery we eventually received contained fewer than the 1,000+ edited photographs agreed upon in our contract. To make matters worse, the Pixieset gallery containing our edited photographs was removed without any prior notice, explanation, or warning, leaving us without access to our wedding photographs.

Throughout this process, communication has remained poor. We have repeatedly had to initiate contact ourselves, often without receiving clear answers or realistic timelines.

After exhausting every reasonable attempt to resolve this matter directly with the company, we have served two formal Letters of Demand. We have also opened a ******** case in which we allege *****, and the matter is now being dealt with through the appropriate legal channels.

A wedding is a once-in-a-lifetime event. Couples place immense trust in the professionals they hire to preserve memories that cannot be recreated. We exercised patience and understanding for many months, but there comes a point where businesses must be held accountable for the commitments they make to their clients.

Based on my personal experience, I DO NOT recommend EverAfter Studios.