1 reviews | Active since Mar 2017
Everafter studios worst photographers
We are incredibly disappointed with our experience with Ever After Studios and would never recommend them based on what we went through.
On our wedding day, the photographers arrived late, which meant I never got any "getting ready" photos with my brides****s.
We were promised our wedding photos within a certain timeframe, but they were delivered four months later than promised.
During those four months, our messages and phone calls were mostly ignored. We received promise after promise that our photos would be delivered "soon," but those promises were never kept.
When we finally received our gallery, it was another huge disappointment. The photos were disorganized, completely out of order, and filled with multiple duplicate images.
Many of the photos appeared to have had little to no editing at all, despite paying for professional wedding photography.
Even worse, there were many photos missing that we know were taken on our wedding day.
After expressing our disappointment, we asked for all of the raw images so we could hire someone else to edit them. We even couriered our own hard drive to them, asking them to simply copy the files onto it. That was months ago, and we still have not received our hard drive back.
We were so exhausted by the entire experience that we told them they could keep the wedding album and the six-minute wedding video that we had paid a significant amount of money for if they would just provide us with the raw files. They happily agreed and made no effort whatsoever to resolve the situation or provide the wedding video we had been so excited to receive.
Yesterday was our one year wedding anniversary, and we still do not have the footage from one of the most important days of our lives.
This entire experience has been frustrating, stressful, and incredibly upsetting.
We trusted Ever After Studios with those memories, and they failed us at almost every stage—from arriving late, to poor communication, broken promises, delayed delivery, an incomplete and poorly prepared gallery, and still withholding our footage one year later !
We genuinely hope no other couple has to experience what we have. In our experience, Ever After Studios has been unprofessional, unreliable, and has shown very little regard for their clients after receiving payment.
