Promises made,expectation not met

I am extremely disappointed with the service I received from Events by Nasrin for my event on 12 July 2026. Unfortunately, my experience was far from what was promised, and I would not recommend using this company.

One of the biggest issues was the ramp and stage setup. I was repeatedly told not to worry and to "leave it to her" because everything would be taken care of. Trusting those assurances, I expected a professional setup. Instead, the final result was poorly executed, lacked attention to detail, and did not meet the standard that had been discussed.

What upset me the most was the lack of professionalism throughout the process. I re**** on the promises that everything would be handled properly, but I was left feeling stressed and let down on a day that was supposed to be special. Instead of enjoying my event, I had to deal with disappointment over something I had trusted the planner to manage.

The overall experience fell well below my expectations, and I genuinely feel that it negatively affected my day. When you hire someone to manage an important part of your event, you expect reliability, professionalism, and quality. Sadly, that was not my experience.

Based on what I experienced, I cannot recommend Events by Nasrin. I hope they take customer feedback seriously and improve the quality of their work and communication so that other clients do not have a similar experience.