EvdM
Estelle van der Merwe

1 reviews | Active since Jul 2015

20 Mar 2026, 08:57

Pathetic service

Good day, please do not use this company as the service is pathetic. Firstly they promise to take you off debt review within 90 days. My 90 days ended at the end of December 2025. We are now in March 2026, six months down the line. They charge a fortune and then they outsource it to an independent person removing the debt review so the service is not being done by them. Now the independent person removing the debt is coming with a lot of stories that the systems is down and that it is a worldwide issue. I do not have time to wait forever and I have paid for the service. They do not answer the phone, you only get the phone menu options which you select but none of the selections are being answered. You send emails but that also does not get answered. They don't even respond if an inquiry is logged on their website. So if you are planning on removing your debt review please stay away. They are useless

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Replies (1)
Evans Debt Solutions
Evans Debt Solutions's reply23 Mar 2026, 09:14
Official
 We’re really sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide. Please send us a direct email ; *** with your full name and contact details so we can urgently investigate your case and assist you further. We appreciate you bringing this to our attention and would like the opportunity to resolve it.