NM
Nosipho M
1 reviews | Active since Oct 2021
03 Dec 2025, 11:09
Evans Debt Solutions – Debt Review Removal
I paid Evans Debt Solutions to assist me with being removed from Debt Review. My final payment was on 15/09/2025, and since then I have not received any proper update regarding the status of my removal. I have called several times and I am always told to “wait 60 days for the application to reach the legal department.”
I do not understand why it is so difficult to remove the Debt Review red flag when all my credit providers have already been fully paid. The lack of communication and progress is very frustrating, and I expected a more professional and efficient service. I am still waiting for clear feedback and proper assistance with finalising this process.
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Evans Debt Solutions's replyOfficial
19 Jan 2026, 10:25 Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you've faced in trying to contact us. Your feedback highlights areas where we need to improve our communication and customer service. We truly value your input and would like to address your concerns directly. Please reach out to us at [*** /***], so we can investigate your situation and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Evans Debt Solutions's reply19 Jan 2026, 10:25
Official
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you've faced in trying to contact us. Your feedback highlights areas where we need to improve our communication and customer service. We truly value your input and would like to address your concerns directly. Please reach out to us at [*** /***], so we can investigate your situation and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.