EDS ****mers for people under debt review.

They are a business of ****ming people, never trust them at all. I started paying for the debt removal on my name on November 2023 and finished paying on July 2024, from then i have never heard from them again. I made attempts to communicate with them and they said my paperwork is lost i need to re-submit paperwork, my last communication with them was May 2025, from then they went quiet. I did inform them that i will be taking this matter to the Ombudsman because they are ****mers and not a legitimate business.