ETSY- NO CUSTOMER SERVICE, BIASED, NO REPLY, NO SERVICE - NADA

I opened a shop recently with Etsy. I had my shop going well and kept within the guidelines of their rules. Low and behold my listing fee payments unfortunately did not go through as my bank has security in place for abroad transactions. Called the bank bank authorized transaction and fees paid. Then I tried to get my shop online again. Nearly impossible. No customer service, no contact us email no nothing. You are in a maze of go here, click here, click there everything is *****ed up. Etsy has still not come back to me. I am extremely irritated with this company. Do not sell anything with them. They do not have a customer care line or email. They do not tell you why they closed your shop and they simply do not care about new business. Under review can mean anything and I am still waiting. In the meantime no revenue is coming in from a lot of effort setting up shop with them. Impossible company. I get the idea they are a mom and pop shop that ant to portray they are massive. I think it is simply algorithm and and copy. If I am in violation of anything then why do they not let me know?? Help me I am not doing anything on purpose. I am paying you which effectively makes me the customer. So why not help the customer. Very bad indeed! if they want to help they can contact me on ***