

Etsy
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
I launched my Etsy shop on 18 April. It was paused within hours. It was then opened on 20 April. I created my listings. It was paused within hours — again! Since then I have: ✦ Verified my identity — got the congratulations notice to prove it ✦ Raised a support ticket on 22 April ✦ Sent 5 detailed responses with screenshots, documents and evidence ✦ Offered to be called on my personal number — twice ✦ Provided my government-issued personal ID ✦ Provided my government-issued business registration certificate ✦ Read every help article — which sent me in circles so dizzying I needed to lie down ✦ Posted on Reddit — where the general sentiment was "oh yeah, that happens" ✦ Sent three forms of poetry including a limerick, a haiku and a rhyming couplet with my phone number embedded in it I have received four identical generic responses and been charged for services I have not been able to access.
1 reviews | Active since May 2026
I launched my Etsy shop on 18 April. It was paused within hours. It was then opened on 20 April. I created my listings. It was paused within hours — again! Since then I have: ✦ Verified my identity — got the congratulations notice to prove it ✦ Raised a support ticket on 22 April ✦ Sent 5 detailed responses with screenshots, documents and evidence ✦ Offered to be called on my personal number — twice ✦ Provided my government-issued personal ID ✦ Provided my government-issued business registration certificate ✦ Read every help article — which sent me in circles so dizzying I needed to lie down ✦ Posted on Reddit — where the general sentiment was "oh yeah, that happens" ✦ Sent three forms of poetry including a limerick, a haiku and a rhyming couplet with my phone number embedded in it I have received four identical generic responses and been charged for services I have not been able to access.
1 reviews | Active since Oct 2025
Made a purchase 5 months ago, received a message 2 months ago that they cannot supply and will refund the money in 7 days, its more than two months now and no refund received, no messages responded to, cannot get hold of the seller and Etsy say that we must get hold of the seller. It's clear that the seller is a **** and Etsy is allowing such **** sellers to do *****ulent sales.
1 reviews | Active since Oct 2025
Made a purchase 5 months ago, received a message 2 months ago that they cannot supply and will refund the money in 7 days, its more than two months now and no refund received, no messages responded to, cannot get hold of the seller and Etsy say that we must get hold of the seller. It's clear that the seller is a **** and Etsy is allowing such **** sellers to do *****ulent sales.
1 reviews | Active since Jul 2015
On October 12, I placed and order and chose fast delivery, it has been over 2 weeks and I have not received my product. When I complained I was told that the selection is not fast delivery. It is extremely frustrating to order something and have to wait for over 2 weeks when I was told it was fast tracking.
1 reviews | Active since Jul 2015
On October 12, I placed and order and chose fast delivery, it has been over 2 weeks and I have not received my product. When I complained I was told that the selection is not fast delivery. It is extremely frustrating to order something and have to wait for over 2 weeks when I was told it was fast tracking.
1 reviews | Active since Mar 2022
Bad service overall. Bought pictures which only require downloading. Payment went through and I received the invoice but never received the link where I must download the picture. Money wasted.
Hellopeter has tracked Etsy across 39 reviews. Etsy hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Etsy? Write a review to help others decide.