Pathetic Service

I recently booked a flight from SA to Thailand, made a typing error with a name (swopped the last two letters around), Etihad refuses to fix it due to it being the agents problem. The agent saying it’s Etihads problem. Etihad can fix it but at the cost of annual salary. This is pathetic, there is just no willingness to assist passengers when it comes to after sales. Once they have your money they have a ***** you attitude.

Secondly they changed my flight from a Sunday to a Monday departure, an entire day and money wasted Ito accommodation.

They just treat people **** and have a monopoly attitude. Pleaaaaaaaaase don’t book with them. We’re departing 04 November and not sure if we’ll be able to board the same plane that they don’t want fix the name. Oh yes they can but for 90 times the price of my original flight.

Pathetic Service! Don’t care about consumers. Do not book them, they’ll give you a heart attack when it comes to after service.

Shame on you Etihad!