After this ordeal i will never fly Etihad again !!!

Terrible Terrible + bunch of ******s!!

I had booked a flight back from Seychelles to South Africa which initially had a stop over of 2 hours in Abu Dhabi through Etihad Airways. This Flight was booked through a travel agent from Flightcentre 4 months before travel.

After landing in Abu Dhabi for the stopover, we where told that the flight to south africa was cancelled and we would have to wait 10 hours for the next available flight! this was only made known to me at the stopover!! After much heated discussion with the managers at the help desk with no resolution, we had to bear out these 10 hours in a tiny airport lounge with no bed and no accommodation, after having just flown for 10 hours from Seychelles to Abu Dhabi.

after many emails and phone calls to Etihads help desk here in South africa, i was told the following at one stage:

The passengers from South Africa where not informed as there is a lack of communication technology such as emails and telephones in south africa : as if south africans are backward!!! if i was informed of this change i would hav simply changed airlines before flying!! FYI Etihad - your company is backward.. not south africans!

After this ordeal i will never fly Etihad again !!!