Water Supply

On the 27 October 2020 from approximately 10h00, there was no water supply in the Isipingo Rail area, specifically Khan Lane.

At approximately 13h00, the water department was contacted and they stated that they are attending to the fault.

At approximately 20h40, the water department was contacted again, due there still been no water supply in the area and was informed by the Call Centre that they had only receives a few calls complaining about no water in the area and they will attend to the call.

At approximately 20h50, a WhatsApp message was sent to the Water Department and a reply was received which stated that there was a fault on Khan Road and the matter is been attended to.

On the 28 October 2020 at approximately 11h00, the Water Department was contacted and they stated that a report was only received on the 28 October 2020 at approximately 07h00 and they will be attending to it.

Even if one persons complaints about there been not water, they need to check the water supply and not wait for hundred people to call before they dispatch technician to rectify the fault.

We been with no water from the 27 October 2020 at approximately 10h00 and there was no water trucks to supply water.

The EThekwini Municipality services is very poor and disgusting as their call centre operators are giving the public false information.

Don't know if they got their job through contacts or qualifications.