So disappointed

On the 10 of August 2022, I went to electricity...by Durban station for a bill, I got shocked I went to enquiries where they told to go Martin West, they could not assist but wanted almost R7000 which I did not have, on the 29th i paid that money and asked I can apply for prepaid..they told to go back Durban Station electricity..That when they told about 80/20, After struggling to get almost 7000, got no food, nothing... my kids are hungry 😩