SHOCKING OVER CHARGING.

IN TRUE FORM ETHEKWINI ARE NOT WILLING/CANNOT EXPLAIN THEIR CHARGES TO US FOR OUR RATES. WE WERE SENT A MAIL BY THE MUNICIPALITY WITH THE TOTAL AMOUNT FOR OUR MONTHLY RATES CHARGE AND HAVE SINCE BEEN SENT A BILL FOR BACK PAYMENTS. NO MATTER HOW MANY TIMES WE REQUEST ANSWERS AS THESE \ BACK PAYMENTS"ON OUR LEVY'S ARE FOR THE TIME PERIOD BEFORE WE TOOK OWNERSHIP AND WERE PAID IN ADVANCE BY THE PREVIOUS OWNER.<br> <br> ETHEKWINI REFUSE TO RESPOND TO OUR REQUEST FOR ANSWERS INSTEAD THEY AVOID THE QUESTIONS AND THREATEN TO SWITCH OFF OUR WATER AND ELECTRICAL DESPITE THE FACT THAT THIS HAS BEEN PAID. WE HAVE NOT PAID THE LEVY'S DUE TO THE INCORRECT AMOUNT BEING CHARGED. THIS MATTER HAS BEEN GOING ON FOR A MONTH. ***********"