1 reviews | Active since Mar 2009
Service disconnected for their own faults
I came home one day to find my water meter gone(removed) from inside the boundary of my locked property. I thought it got ****** so I repported it ******. When I approached the municipality I was advised that it had been removed(how they got entry) because my account was too high. In June I registered a new property on my name and asked the municipality on 5 personal visits to their offices to get my account in order. They sent me 4 account numbers for one property with varying amount to be paid. So in essence I was paying for one property 4x month. Eventually I approached Martin West and asked them to sort it out. They couldn't. Now if the source of the accounts cannot sort it out,who can? I gave up. Now they removed my water meter when it is their fault. I want it put back. I am not in South Africa at the moment so I cannot do it myself. I have asked my wife to sort it out with my ID but they won't hear of it. You simply cannot win. They must put the meter back becuase I have paying into one of the account numbers they supp**** me. If it is not refelecting then it is their fault.
To make matters worse every month I send them meter reading via SMS and website but every month they said not read and estimate like they paying for it.
I blame the city manager for all this fiasco. He got no idea what is happening if he did things like this won't be happening and the best part is you can't get a hold of him.
Just to give you an idea these are the accounts numbers I get. Ask the city manager or head of revline which one do I pay?
********** 5656 – R205.17 ********** 8889 - R1072.27 ********** 3017 – R2624.78 ********** 4929 – R3244.72
