rude call centre agent

<p>I phoned the ethekwini municipality with regard to my exorbitant bill. After about 25mins. my call was answered</p> <p>by a very rude agent. When I asked about my bill he said that we received a statement and all the info is on there.</p> <p>He went on to give me a bad attitude throughout our conversation. I asked to speak to his supervisor, and a</p> <p>equally rude lady came online and slammed the phone on me. The lady phoned to let me know that there was</p> <p>a technical problem and she did not slam the phone down. I was given numerous numbers of management and I</p> <p>tried many times to call but get no response </p>