Rebate

<p>I sold my property in March 2016. I send the termination notice on the 10Th March 2016. To date I have not received my reimbur*****t of my lights & water and rates. My account number is ********** 4843. I was promised that I will receive a cheque within 6 to 8 weeks. It is now 6 months later.</p> <p><br />I have been liaising with Nomusa on ********** for a long time now. I called her last week and she said that my account was migrated to a new system and she was not sure when I would receive my rebate. I asked her whether I should call in a weeks time and she advised that this would be useless as she would not have an answer then.She said that she is waiting for management to sort the issue out.</p> <p><br />This is quite frustrating as it is a substantial amount of money that is owing to me and what is happening to the interest gained on it.</p> <p><br />Please can you investigate and revert urgently.</p>