Poor power supply to paying customers

Good morning this is Mr Buthelezi, I’m a resident at two properties in Inanda glebe on Street 107622 and Street 107630, we have bee reporting the issue of power outages regularly to the Department, if it’s normal power failure everywhere I would understand, however this power outage only affects a few Street numbers as we speak Street 107629 always has power including Emaplazini Area always has Power, I’m a rate paying customer, my water Bill is not in arrears, this is an injustice to all other paying customers who continually get interrupted power supply. If EWS ELECTRICITY DEPARTMENT cannot remedy this Problem the soon soonest, i humbly ask if the department can move my power to Street 107629 as that street always has power as quickly as possible, I have an infant at Home, meaning that I now have to make plans of moving my family over to my parents to bath and get ready for school almost everyday, why am I paying my utilities if I’m gonna be inconvenienced almost everyday. At any given interval we get interruptions of power supply atleast 5/6 times a day, yet Neighbouring streets like 107629 are never affected My first property address is 889 and is on Street 107630 and it won’t take more than (2) poles to give me power direct from Street 107629,

My second home is address is 1032 and is on Street 107622 and it won’t take more than (2) poles to give me direct power from Street 107629 as well.

My nearest transformer number that supply both these houses is : 18132 Your urgent attention to this matter will highly be appreciated. My contact are as follows: Mr Sizwe Sipho Buthelezi ***/ *** Email address is: ***