Pillar to post by Ethekwini Water

<p>Our water meter was removed in May 2016 and the water was connected directly to our premises without a meter by Ethekwini water department. We have since been billed exorbitant amounts by the billing department, on their estimates. I have been in corrospondance via e-mails to eservices, but alas, no joy.</p> <p>The amounts we are being billed are 3 x and more than what we were paying previous to the meter being removed.</p> <p>When the Ethekwini employees arrive to read our meter (every month without fail), we explain the situation to them and they tell us that there are no meters in stock. This is going on for a year now, surely somebody has been informed within the Municipality that there is a shortage of meters and somebody should have noticed on our billing, that its been estimations for over a year. We have sent e-mails in this regard and made numerous calls to the relevent departments, so they are aware of the problem.</p> <p>We have been paying the the exorbitant fees every month for fear of our service being suspended and hoping for the problem to be resolved, but it has not. </p>