Pathetic Service

Pathetic Service

On Saturday the 21st of October at exactly 18:40 pm the lights in my area were switch off that's in Adams Ward 96 to date we still have no Electricity.

We were given a number to call ********** 111 and was told that the Matter will be attended to as soon as possible, we called again on Saturday at 11pm and was given a reference number ********** still no lights , we were then advised that there was no available Electrician/s that could come out and help us with this matter . The sad thing about thing whole Dilemma we had to throw food away as most items were starting to Rot and trust me that was not a good feeling having to throw away food that you really work hard for . We called again on Sunday spoke to different people said our matter is still being "looked at" whatever that means .

Our ward councillor Lihle Makhanya had to assist me with this ordeal, he spoke to MR Mthembu who is apparently the "superior " person that also promised us that we would have electricity in no time , obviously that didn't happened .

So today I said I will call for the last time , I called the same number ********** 111 and spoke to a lady by the name of Lungile said she could not assist with the matter and transferred me to her Supervisor Vuyani , he then promised me that today at 2pm the lights will be back ..guess what it's 8:35 pm 4 days after still I'm pushed around , mind you month il be expected to pay for a service that I was not able to use. I'm really disappointed and disgusted of the service that we are getting from the Electricity department.

Regards Makhosi Duma

(079) ********** Sent from my iPhone